Terms and Conditions

Last updated: 14 August 2026

Service requests

Website and WhatsApp submissions are requests, not guaranteed appointments. A visit is confirmed only after direct communication.

Inspection and pricing

Final diagnosis, parts requirements, charges and completion time are confirmed after inspection and customer approval.

Customer responsibility

Customers should provide accurate appliance, address and contact details and ensure safe access to the appliance.

Third-party brands

Brand names and logos are used only to describe compatibility or supported appliances. Chennai Cool Point is not necessarily an authorised service centre for every brand displayed.

Website use

Content is provided for general information and may be updated without notice.